Shipping policy
Thank you for shopping with Rare Instinct.
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Times
Lithuania
• Free shipping
• Estimated delivery: 1–2 business days
Netherlands
• Shipping fee: €5.00
• Estimated delivery: 3–5 business days
Other European countries
• Shipping fee: €8.00
• Estimated delivery: 5–12 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs procedures, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Rare Instinct is not responsible for orders shipped to incorrectly provided addresses.
Customs, Duties and Taxes
Orders shipped within the European Union are generally not subject to additional customs duties. Any customs duties, import taxes, or fees imposed by the destination country are the responsibility of the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us at info@rareinstinct.eu and we will work with the shipping carrier to resolve the issue.
Contact
If you have any questions regarding shipping, please contact us at: